Privacy Policy

Video Wall Live is a third-party Apple TV app that displays your Ring camera feeds on your television. The app connects to your Ring account through Ring's official integration platform.

Contact: support@videowalllive.com

When you use Video Wall, we collect and store the following:

• Ring account identifier. A unique ID provided by Ring that we use to associate your authentication tokens with your account.
• OAuth tokens. Ring provides us with access and refresh tokens that allow our backend to retrieve your camera information and live streams on your behalf. Stored encrypted at rest in our backend database (AWS DynamoDB), refreshed automatically. Not shared with anyone other than Ring.
• Device pairing session. When you pair your Apple TV with the app, we generate a random device session token stored on your TV (in iOS UserDefaults) and in our backend database. This token authenticates your TV's API requests; it does not identify you personally.
• Webhook events. Ring sends events to our backend when motion is detected, doorbells are rung, etc. We log these events temporarily so we can display them in your event history.
• App preferences. Camera order, visibility choices, and audio toggles are stored in iOS UserDefaults on your Apple TV. Never sent to our backend.

We do not collect:

• Your name, email, address, or any other personal info beyond what Ring provides through the integration.
• Analytics, telemetry, or usage tracking data.
• Your viewing history or watch behavior.
• Any data from your Apple ID.
• Location data.
• The microphone or camera input from your Apple TV.

We use the information we collect solely to:

• Provide live camera streams on your Apple TV.
• Maintain your authentication state across sessions.
• Refresh your Ring tokens automatically so you don't have to log in repeatedly.
• Display motion and doorbell event history from your cameras.

Live video and audio from your Ring cameras stream via WebRTC. The stream content is not stored, recorded, or transmitted to any third parties beyond Ring's own infrastructure. Stream data passes through our backend only to facilitate the WebRTC handshake and is never persisted.

Ring. We connect to Ring's API to retrieve your camera information and live streams. Ring's privacy policy applies to all data they collect: ring.com/privacy-notice.

Amazon Web Services (AWS). Our backend infrastructure (DynamoDB database, Lambda functions, hosting) runs on AWS. AWS does not access your data beyond what is necessary to provide the infrastructure service.

We do not share your data with advertisers, analytics providers, or any other third parties.

We retain your authentication tokens and Ring account ID for as long as your TV is paired with the app.

When you sign out from the app, we delete your device session token from our backend.

If you remove the Video Wall integration from your Ring account, Ring will revoke our access tokens and your data becomes unusable to us. We will purge stored tokens within 30 days of revocation.

You can also request deletion of all data associated with your account at any time by emailing support@videowalllive.com.

You have the right to:

• Access the data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw your consent (by signing out and removing the integration in Ring).

To exercise any of these rights, contact us at support@videowalllive.com.

Video Wall is not directed at children under 13 and we do not knowingly collect data from children. The Apple TV platform itself includes parental controls that further restrict access.

All data is transmitted over HTTPS and stored encrypted at rest in AWS. Access to authentication tokens is restricted to specific AWS IAM roles. Live camera streams use end-to-end encrypted WebRTC.

We may update this policy from time to time. The “Last updated” date at the top of this page reflects any changes. Continued use of the app after changes constitutes acceptance.

Questions or concerns about this policy?

Video Wall Live
support@videowalllive.com